Terms & Conditions

1. Let’s Keep it Simple

When you purchase any of our training products, packages, or coaching services from Sidekick, you’re agreeing to these terms. It’s important stuff, so give it a quick read before you dive in.

2. Products & Pricing

2.1. What We Offer
We’ve got a range of digital products, physical products, and coaching services. We spell out all the details on our website, so make sure you’re clear on what you’re buying. Got questions? Reach out before you hit ‘buy.’

2.2. Pricing
All prices are in AUD and include GST where it applies. Prices might change from time to time, but once you’ve checked out, the price you see is locked in.

3. Payments

3.1. Payment Methods
We accept all major payment methods (credit, debit, etc.), and everything is processed securely through trusted third-party providers. Your details are safe with them.

3.2. Payment Plans
Opting for a payment plan? You agree to stick to the payment schedule. If you miss a payment, extra charges could apply. If payments aren’t made, we might have to pause access to the product or service until things are sorted.

4. Refunds, Cancellations & Your Rights

4.1. Refund Policy
Under Australian Consumer Law, you’re entitled to a refund or replacement if there’s a major fault with any product or service. For digital products, refunds generally aren’t an option once you’ve accessed them, unless something majorly goes wrong. Coaching and training packages come with their own cancellation terms—check your agreement for the details. We’ll look at refunds or credits case by case and in line with ACL.

4.2. Change of Mind
Decided you don’t want the product after all? We’re not required to give refunds for change of mind, but we might offer a credit or exchange if we feel it’s fair.

4.3. Digital Product Access
Digital products will be available right after payment. If something’s not working, let us know—we’ll fix it up.

5. Liability

We follow Australian Consumer Law, but we limit our liability as much as we can under the law. We’re not responsible for any indirect or unexpected losses from using our products or services.

6. Changes to These Terms

We can update these terms whenever we need to, and the latest version will always be on our website. Keep using our products or services after changes means you’re cool with the new terms.