Meet the team
Get an up close and personal look at the cheerleaders driven to crushing your goals
Meet Hermione (the O.G. Sidekick)
CEO, founder, and firm believer that everything is figure-outable
Here to help you crush your goals & still make school pickup without looking like you’ve been attacked by a thousand angry tenants.
From accidental property manager to business owner, keynote speaker, and your property management business coach & consultant.
Picture this: 20 years ago, a slightly clueless Hermione (that’s me) stumbled into real estate with all the grace of a toddler in high heels.
From the reception desk (mastering the art of juggling phones & keeping a straight face while explaining where the first two weeks of rent went…. again), to property officer, international property manager, department manager.
From there, I made the jump into training & consulting and had a brief stint in proptech (because who doesn’t love a good software solution that promises to solve all your problems).
Every role, every experience, every evolution – the good, the bad (and the “is Mercury in retrograde AGAIN?!”) – has turned me into your secret weapon for building a rent roll business so impressive, you can afford to take a step back, up or out of.
Meet Karla Major
Property Management Consultant, Coach & Trainer
Karla’s the calm in the property management storm—and the straight-talking coach every team needs in their corner.
With over 20 years in the industry (yep, she’s seen it all), Karla brings unmatched insight into what makes a property management business actually work. From front desk to leadership, she’s walked the walk—and now she helps others skip the mess and scale faster.
She’s known for turning messy processes into smooth systems and frazzled teams into high-performing machines. Whether she’s training your team, coaching you through sticky situations, or running in-office sessions that get real results—Karla brings the clarity, confidence and calm you didn’t know you needed.
🛠 Practical.
💬 Relatable.
🎯 Results-driven.
If you’re ready to level up your team, tighten your service, and feel in control of your rent roll again — Karla’s your girl.
Meet The Sidekick Squad
Grace
The Sticky Sidekick
AKA the glue that keeps this operation together.
Grace is our online business manager. Grace transforms struggling property management businesses into high-performing powerhouses faster than you can say “rent increase”. Her strategic consulting skills are so sharp, they actually come with a warning label.
When she’s not dominating our operations, onboarding you, and making sure we’re hitting the mark with our side of the agreement, she’s probably planning world domination (or watching WWE… same same).
Yna
The OG Sidekick's Stylist
Digital Marketing Assistant doesn't even begin to cut it..
Armed with a psychology degree and love of K-dramas, Yna's design and marketing skills are on point. While you might not see her face, you'll definitely feel her impact anytime you see the SIDEKICK brand online.
Yna keeps our marketing and backend running smoother than a freshly waxed... floor, and manages all things social and marketing for us and our clients.
Coaching, Consulting, Courses & Resources that’ll have you running your property management business like a true superhero CEO.
While you’re sitting on the fence, future you is already at school pickup, sipping a latte, or taking a well-deserved day off to simply breathe.
And the best part? Not a single work worry in sight.
Ready to meet future you?