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How to Take a Holiday as a Property Management Business Owner (Without Chaos)

How to Take a Holiday as a Property Management Business Owner (Without Your Business Burning Down)

Right now as you’re reading this, I’m likely in Thailand.
Not answering emails poolside. Not sneaking off to a co-working space.
Just actually on holiday—while my property management business keeps running in the background.

Sound impossible? It’s not.

And no, I didn’t just cross my fingers and hope for the best. I planned it. I hired for it. I built the systems for it.

Here’s exactly how I did it—so you can too.


Why This Matters for Property Management Business Owners

Most property management business owners are stuck in survival mode.
They’re the key contact, the operations manager, the problem solver.

Which means taking a break?
Feels like a fantasy.

But if you want to scale your rent roll, lead with confidence, and avoid business-owner burnout, learning how to step away is essential.

And it all starts with setup. Setting up your business so it can run without you.


1. I Hired a Senior Team Member to Share the Load

This was the turning point.
I brought Karla onboard as a senior hire—not just admin support, but someone who could lead.

She’s now managing our PMBA community, running live coaching calls, and handling client needs while I’m away.

👉 If you’re still doing everything yourself, this is your sign: you need help at the right level.

When you hire strategically (and train well), the business can still deliver high-value support without falling apart when you’re off the grid.


2. I Documented My Processes (Hello SOPs)

Hiring is one thing.
Equipping your team to succeed is another.

Before heading off, I mapped out key SOPs (standard operating procedures) so Karla could confidently handle:

  • Session changes and client communication
  • Weekly call hosting
  • Community engagement
  • Troubleshooting common issues

Pro tip: Don’t wait for the perfect SOP template. Just start documenting what you do as you do it.


3. I Planned Ahead Like a CEO

Running a property management business without you starts well before you pack your bags.

✅ I communicated with clients early
✅ Shifted 1:1 sessions or handed them over
✅ Lined up content and community check-ins
✅ Put Karla’s contact details in every channel

And maybe most importantly—I set boundaries.
I removed Slack and email from my phone. Because being on call is not a real holiday.


4. I Trusted the Systems I Built

This trip is the test—and so far?
The systems are holding strong.

Inside our PMBA program, we’ve built automation, onboarding workflows, content libraries and call structures. Everything runs inside our Skool community platform.

It didn’t happen overnight.
But it means I can walk away without walking into chaos when I return.


Thinking About Taking a Break From Your PM Business? Start Here:

If you’re a property manager or business owner dreaming of a proper break, here are a few non-negotiables to set up first:

✅ Staffing & Cover

  • Can your team run the day-to-day?
  • Do you need to hire a permanent lead? A temp? A contractor?
  • Are tasks delegated clearly with support?

✅ Systems & SOPs

  • Create step-by-step instructions for common workflows
  • Include client communications, maintenance handling, arrears, inspections

✅ Virtual & Remote Ops

  • Use cloud-based software for access from anywhere
  • Centralise your keys and access tools
  • Outsource admin or VA tasks

✅ Communication

  • Give clients plenty of notice
  • Tell them who to contact and what to expect
  • Set a clear OOO (and actually honour it)

Final Thoughts

The freedom to take a real break as a business owner isn’t a luxury.
It’s a leadership decision.

If you’re always “the only one who can do it,” your business isn’t scalable—it’s fragile.

Building a property management business that runs without you takes time, but it’s worth it. Because a business that relies less on you?
Gives you more space to actually lead.


Want to build a rent roll that doesn’t collapse when you take a holiday?


That’s exactly what we help you do inside the Property Management Business Accelerator (PMBA).

Ready to do business differently? Let’s Chat

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Coaching, Consulting, Courses & Resources that’ll have you running your property management business like a true superhero CEO.

While you’re sitting on the fence, future you is already at school pickup, sipping a latte, or taking a well-deserved day off to simply breathe.

And the best part? Not a single work worry in sight.

Ready to meet future you?